When you run a large corporation that uses an even larger number of different applications at different levels an in various divisions, it can make things very difficult for members of your IT team to do their work. Given the number of passwords and usernames that they might need to remember in order to access each system when they need to work on them, you may find that switching to a single sign on authentication system for your IT techs might be a better solution.
Single Sign On Authentication Makes Life Easier
Consider this; you have an IT tech that must have several applications running at various stages of his diagnostics process. He can open each one using the appropriate username / password combination and leave them all open in order to cut down on wasted time, but leaving them open can create a different series of problems or using an RSA token plugged into a convenient USB port and single sign on authentication he can access each program back and forth without ever having to deal with logging in and out of them. It should be obvious which is the better choice and will save you more time and money.