Complaints Policy

Complaint Handling

At Digi-Sign, The Certificate Corporation [Digi-Sign] we aim to offer you the highest standard of customer service. However, in the unlikely event that you do have reason to make a complaint about the service you have received from us, you should email complaints@digi-sign.com with details of your complaint or telephone our customer careline on +353 (1) 685-3680 between the hours of 9.00am - 5.00pm GMT, Monday - Friday.

We guarantee that we will investigate your complaint thoroughly. We will acknowledge your complaint within 3 working days giving the name of the person dealing with your complaint and provide you with a full response within 10 working days.

For questions about this Complaint Policy, the practices of this site or any dealings with Digi-Sign Limited, contact us at:

Digi-Sign Limited
Sidthorpe Lane
Dublin 4
IRELAND
complaints@digi-sign.com