TTM™ for Dataset Conflict Resolution Method

There are some instances where ‘conflict resolution’ is required. Under the TTM™ service, and in accordance with the Certificate Policy [CP] agreed with the Digi-CAST1™ Team, this may escalate to your organisation for final approval/rejection. Conflict resolution may include:

• Multiple Valid Requests

• Multiple valid requests from the same user on a repeated basis that would lead the TTM™ Team to believe that some form of system misuse or abuse is being perpetrated.

• 'Challenge Phrase' Issues

• User is requesting a replacement Certificate but cannot remember their challenge phrase, or any other Ceritficate details and the CP enforces escalation to the Digi-CA™ Owner Organisation.

• Other Scenarios

• Other scenarios too numerous to mention or document are possible, as required.

In selecting the Digi-CA™ system with TTM™ service for the CA Management, you are getting the most efficient and cost effective solution to issue and manage users’ Certificates.

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